CashKingBet Privacy Policy – Personal Data Protection for Malaysian Players

CashKingBet is an online sports betting and casino platform operating at cashkingbet.click, designed exclusively for users in Malaysia. We take our responsibility to protect the personal data of every individual using our platform seriously.

This Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and sets out:

• The types of personal data we collect from you.
• How and why we use that data.
• Who your data may be shared with and under what circumstances.
• The security measures we take to protect your data.
• Your rights as a data subject under Malaysian law.

This Privacy Policy applies to all users of the CashKingBet — including website visitors, registered players, and former members whose accounts have been closed. It covers all your interactions with our platform, whether accessed via a web browser on your desktop, tablet, or mobile phone.

CashKingBet collects your personal data in several ways — data you provide directly to us, data collected automatically as you use the platform, and in some cases, data from legitimate third-party sources. Below is a summary table of the data we collect:

We only collect data that is strictly necessary for the purposes stated. CashKingBet does not collect sensitive information such as biometric data, medical records, or religious beliefs unless explicitly required by applicable Malaysian law.

CashKingBet uses the personal data collected for the following purposes:

Account Management & Core Services: Your identity and contact data are used to create and manage your CashKingBet account, verify your identity during login, process deposits and withdrawals through your Malaysian e-wallet or bank, send important account notifications such as deposit confirmations, withdrawal updates, and security alerts, and provide effective customer support when you reach out to us.

Legal Compliance & Fraud Prevention: Your data is used to fulfil our legal obligations, including KYC (Know Your Customer) processes, age verification to ensure the platform is only accessed by individuals aged 18 and above, fraud monitoring and prevention, anti-money laundering, and the prevention of other unlawful activities, as well as compliance with lawful directives from Malaysian authorities when required.

Platform Improvement & User Experience: Technical and usage data help us understand how players use the platform CashKingBet — which sections are popular, where players encounter difficulties, and what new features might be useful. This information is used to drive continuous improvements to our platform's design, speed, and functionality.

Marketing Communications (with Consent): If you have previously consented to receive marketing communications from CashKingBet, we may use your email address and phone number to send you information about new promotions, bonuses, special offers, and upcoming major sporting events. You may withdraw this consent at any time through your account settings or by contacting us directly.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), CashKingBet processes your personal data on the following lawful bases:

• Consent: For the collection and use of personal data for account registration, financial transaction processing, and marketing communications — you provide your explicit consent when you register for and use the CashKingBet platform.
• Contract Performance: Data processing necessary to provide you with Sports Betting, casino, and Virtual Sports services as set out in the CashKingBet platform's Terms & Conditions.
• Legal Obligations: Data processing required to comply with applicable Malaysian laws, including anti-money laundering (AML) requirements, KYC requirements, and compliance with directions from lawful authorities.
• Legitimate Interest: Use of technical and usage data for platform security, fraud prevention, and service improvement purposes — where CashKingBet's legitimate interests do not override your fundamental rights and freedoms.

CashKingBet does not sell your personal data to any third party. However, in the course of operating the platform, we may share your personal data with the following categories of third parties — and only to the extent necessary for the purposes stated:

Payment Service Providers: Payment gateways that process your deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX require certain transaction details to complete the fund transfer. All such providers are bound by strict data protection agreements and comply with PCI-DSS security standards.

Technology Service Providers: Companies that provide CashKingBet with server infrastructure, cloud services, platform analytics tools, and customer support systems may have limited access to your personal data within the scope of the service agreements they have signed with us. All such providers are prohibited from using your data for their own purposes.

Malaysian Authority: CashKingBet may be required to disclose your personal data to lawful Malaysian authorities — including law enforcement agencies, courts, financial intelligence units, or regulatory bodies — when required to do so by law or a valid court order. In such circumstances, CashKingBet will endeavour to notify you in advance where legally permitted.

Business Transfers: Should CashKingBet be involved in a merger, acquisition, or business asset transfer, players' personal data may be transferred to the relevant parties as part of those business assets. You will be informed of any such changes via an in-platform notice.

CashKingBet continuously invests in security infrastructure to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The following are the key security measures we have in place:

• Data Encryption in Transit: All communications between your device and CashKingBet's servers are encrypted using TLS 1.3 with 256-bit SSL certificates. This means every detail you enter — from passwords to payment information — cannot be read by any third party while in transit.
• Data Encryption at Rest: Sensitive data stored in CashKingBet's databases — including passwords (stored in hashed form and unreadable by anyone, including our own staff), KYC information, and financial records — is encrypted using AES-256 standards.
• Two-Factor Authentication (2FA): CashKingBet supports and encourages the use of two-factor authentication for player accounts. Once enabled, every login attempt from a new device will require additional verification via an OTP code sent to your registered Malaysian mobile number.
• Internal Access Controls: CashKingBet staff access to player personal data is restricted on a need-to-know basis. All access is recorded in audit logs that are reviewed regularly. No staff member may export or transfer player data without management approval.
• 24/7 Security Monitoring: CashKingBet's cybersecurity team continuously monitors our systems to detect any unauthorised access attempts, suspicious activity, or cyberattacks. High-grade intrusion detection systems (IDS) and firewalls are in place to protect the platform's infrastructure.
• Regular Security Audits: CashKingBet conducts regular penetration testing and security audits carried out by independent third parties to identify and address any vulnerabilities in our systems before they can be exploited.

While we take all reasonable measures to protect your data, no security system is perfect. You also play an important role in keeping your account secure — use a strong and unique password for your account. CashKingBet yours, avoid using public Wi-Fi without a VPN when accessing the platform, and never share your login credentials with anyone.

CashKingBet retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. In general, our data retention policy is as follows:

• Active Account Data: For as long as your account remains active with CashKingBet, we retain all data associated with it, including personal information, KYC records, and transaction history.
• Data After Account Closure: Once your account is closed, CashKingBet retains certain records for a minimum period of seven (7) years — a legal requirement under Malaysian law relating to financial records and AML compliance that we are unable to waive. Records retained after account closure are stored in a format with restricted access.
• Customer Support Communication Logs: Records of conversations and emails with the CashKingBet customer support team are retained for two (2) years from the date of the last interaction, for reference and dispute resolution purposes.
• Technical Data & Server Logs: Technical logs and usage data are retained for ninety (90) days for security and technical troubleshooting purposes, after which they are deleted or anonymised.
• Marketing Data: If you have withdrawn consent to receive marketing communications, CashKingBet will remove your data from our marketing lists within thirty (30) days of the date of withdrawal.

Platform CashKingBet uses cookies and similar tracking technologies to enhance the user experience and collect usage data that helps us improve the platform. The following are the types of cookies we use:

• Essential Cookies: These cookies are essential for the platform's core functionality and cannot be disabled. They include session login cookies that keep you logged in while using CashKingBet, security cookies for CSRF (Cross-Site Request Forgery) prevention, and cookies that store your language preference.
• Analytics Cookies: We use analytics tools to understand how players use the CashKingBet platform — the most frequently visited pages, time spent in each section, and common navigation paths. This data is used in aggregate form and is not used to identify you individually.
• Functional Cookies: These cookies remember your preferences — such as favourite sports, odds display settings, and view options — to deliver a more personalised experience on CashKingBet.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of the platform. CashKingBet. A cookie notice will be displayed on your first visit to the platform to obtain your consent.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by CashKingBet:

To exercise any of the rights above, please contact us at support@cashkingbet.click, clearly stating the nature of your request. We will respond within a reasonable timeframe and no later than the period stipulated under Malaysia's PDPA.

Platform CashKingBet is intended strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes an age verification step, and we apply KYC procedures to confirm player eligibility where required.

Should we become aware that personal data belonging to an individual under the age of 18 has been collected without our knowledge — for example, through registration using false information — CashKingBet will promptly delete that data and close the account in question. Parents or guardians who discover that a minor has registered on the CashKingBet platform are requested to contact us immediately at support@cashkingbet.click.

CashKingBet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or developments in our business operations. We are committed to communicating transparently about any such changes.

When we make material changes to this Privacy Policy, we will:

• Updating the "Last Updated" date shown at the top of this document.
• Clear notices will be displayed within the CashKingBet platform to inform you of any such changes.
• Sending notification emails to all registered members where changes are significant and materially affect your privacy rights.

Continued use of the platform CashKingBet following the updated Privacy Policy taking effect will be deemed as acceptance of the new privacy terms. We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or how CashKingBet handles your personal data, please contact us through the following channels:

• Privacy Email: support@cashkingbet.click (please include "Privacy Inquiry" in the email subject line)
• Live Chat: Via the live chat function within the CashKingBet platform — available 24 hours a day, 7 days a week
• Telegram Support: Via the CashKingBet Telegram Support Bot

We are committed to responding to all privacy-related enquiries within three (3) business days. For more complex requests such as data access or deletion requests, we will inform you of the expected timeframe and provide regular updates on the progress of your request.

If you are dissatisfied with how we handle your privacy complaint, you have the right to escalate the matter to the Department of Personal Data Protection Malaysia (JPDP), which operates under the Ministry of Communications and Digital.